GFD Returns Policy Information

**Returns Policy**

Welcome to the Returns Policy for www.gardenfurnituredepartment.com, outlining the conditions for purchases made through our website.

**RETURNS POLICY  THE GARDEN FURNITURE DEPARTMENT** If you wish to return a delivered item, please contact our Sales Team at 0203 869 8966.

To initiate a return, you must inform us within 14 days of receiving the item. You can download the returns form below to provide us with the necessary details. The return shipping cost will be your responsibility, and the item must be received by us within 14 calendar days of your notification.

A full refund will be issued once we receive the returned item. For damaged or faulty goods, please refuse delivery and contact our Sales Team.

If you notice a fault after delivery, email us with photographic evidence at sales@gardenfurnituredepartment.com.

Refunds will be processed within 7 days after completing the return process. For further inquiries, please refer to our Terms and Conditions or reach out to our Sales Team for assistance. **Customer Services:** Returns Address: C O: The Garden Furniture Department Unit 1 & 2 South Essex Golf Club, Brentwood Rd CM13 3LW

Please note, you can cancel your order within 14 working days after receiving the products, provided you follow the outlined conditions. We reserve the right to charge for returns based on the weight of the items. For more details about delivery, cancellations, or missing items, kindly refer to the relevant sections above.